Helpshift is revolutionizing the customer support experience on mobile. Through an intuitive user interface, Helpshift makes it easy for game developers and businesses large and small to proactively support and engage their customers. Helpshift’s support platform includes native functionality such as in-app FAQ’s, in-app chat, a full CRM ticketing system, in-app outbound campaigns, and in-app surveys, making it easy for companies to provide a best-in-class customer support experience on any device.
Companies such as Supercell, Glu, Zynga, Wooga, Pocketgems, AppyNation, Virgin Media, Microsoft, Western Union, Flipboard, WordPress and thousands of other industry-leading brands, startups, and developers use the Helpshift platform to provide in-app and in-game support. Helpshift is installed on 2 billion devices worldwide, and serves 300+ million mobile customers monthly. To date, Helpshift has raised $36.2 million and is backed by Cisco, Intel Capital, Microsoft Ventures, Nexus Venture Partners, Salesforce Ventures, True Ventures, and Visionnaire Ventures.