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We’re looking forward to welcoming you to PG Connects Jordan…

As always, your safety and comfort are the top priority and we’re putting multiple measures in place to ensure we’re in line with COVID-19 regulations. We want you to feel at ease at Pocket Gamer Connects Jordan 2022 and to concentrate on making connections, getting business done and enjoying the show.

If you are planning on attending the event, please take a moment to read through our coronavirus (COVID-19) health and safety guidelines below.

Vaccination Guidelines

  • You may be asked for proof of COVID-19 vaccination when you arrive at the venue.
  • Attendees may be asked to provide physical or digital proof of vaccination.
  • If you are not vaccinated, we recommend that you take a COVID-19 test, either PCR or a self-administered rapid antigen test, within 48 hours of the event.

Mask Policy

Whilst masks are not mandatory, we do encourage the use of good judgement and respect of your fellow attendees. We suggest that you wear a mask while moving around the venue and while sitting in a track room for any length of time, for everybody’s wellbeing and peace of mind.

If you feel unwell on the day of the show and are experiencing COVID-19 symptoms, please do not come to the venue.

Hand Sanitising

To support COVID-19 health and safety best practices, the venue will be equipped with hand sanitiser stations at regular intervals, we strongly recommend that you use these frequently.

Enhanced Cleaning

Throughout the event, we will have enhanced cleaning and disinfection in progress with more staff on hand to sanitise surfaces and keep shared spaces clean and tidy.

Traffic Light Lanyard System and Social Distancing

On arrival, you will be able to select a coloured lanyard (either red, yellow or green) which indicates your comfortability with space and social distancing. This traffic light lanyard system will be supported with signage around the conference venue reminding attendees to respect others’ comfort levels.

RED

2-metre social distancing preferred, no physical contact.

AMBER

Happy to be within groups and have conversations but prefer no physical contact.

GREEN

Comfortable with physical contact, for example handshakes etc.

Cancellation Policy

In the event that the conference is cancelled due to COVID-19 restrictions outside of our control, or if you cannot attend due to COVID-19 restrictions and let us know in advance, you can defer your ticket to the next available conference at no extra cost or you will be offered a full refund. Terms & conditions may apply.

Steel Media is not liable for any consequential loss suffered due to cancellation or postponement.

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FREQUENTLY ASKED QUESTIONS

Will you be providing lateral flow tests?

No. If you require a lateral flow test please make sure you acquire and test before making your way to the venue.

How close to the event should I test?

Lateral flow tests are valid for 48 hours, but we strongly recommend that you test the night before the event for the most up-to-date results.

Do I have to wear a mask on-site?

Masks are not mandatory for entry, but we do encourage all attendees to use good judgement and respect other attendees over the course of the conference.

I plan to be a speaker. What happens if I can’t make it because I am sick or travel is restricted in my region?

Any sponsors with an in-person speakership, who have a last- minute cancellation complications, such as, Covid symptoms, travel restrictions due to official lockdowns etc, then we will provide the option to live-stream their speaker slot in real-time during the event – both to the in-person audience and the digital ticket holders. Content will still be recorded and available post-event (post edits).

If you are unable to make it because we have been forced to cancel or postpone the event because of COVID-19 restrictions outside of our control, we will offer you three options :

1/Transfer your pass to a new date if/when the event is rescheduled.

2/ Transfer your pass to a future PG Connects event

3/ You may request a full refund on what you have paid for the pass.

What happens to my ticket if I cannot attend due to a COVID-19 diagnosis?

In the event that you cannot attend due to COVID-19 restrictions and let us know in advance, you can defer your ticket to the next available conference at no extra cost or you will be offered a full refund.

Terms & conditions may apply.

What happens to my ticket if the event is cancelled or postponed due to COVID-19 measures?

In the event that the conference is cancelled due to COVID-19 restrictions outside of our control we will invite you to defer your ticket to the next available conference at no extra cost or you will be offered a full refund. Terms & conditions may apply.

Steel Media is not liable for any consequential loss suffered due to cancellation or postponement.