Thank you for joining PG Connects Digital, a completely online conference. If you’re used to seeing webinars and video streams online, you’ll get the idea pretty quickly about how our talks and panels will work here.

We’re using the Zoom webinar format for our talks and panels, so you can see our expert speakers on video wherever you are in the world. You can watch live, or catch up with the recordings later.

PGC Digital has three main sorts of video presentations: talks (presented by one individual, often with a slide deck you can follow) which last 20 minutes; panels (a number of individuals discussing a hot topic) which last 40 minutes; and round-tables (a larger, extended panel on a broader topic) which last about an hour.

NOTE: You will need to be registered for PGC Digital in order to receive the necessary links to join. The meeting system also requires a ticket.


How will I know what talks are broadcast and when?

Talks will be broadcast live via Zoom webinars and take place between 9am and 1:30pm and then 3pm and 8pm from Monday June 8th to Friday June 12th. These times are UK (British Summer Time). Tracks 1 and 2 run simultaneously but you can catch up with what you missed later by viewing a recording.

The full schedule is available now!

We’ll be sending you a Zoom link by email so you know where to go to view the sessions. Links will also be available on the Program tab of the Meet To Match system.

Talks will happen in a similar way to how they do in a regular PG Connects event. We’ll group talks into specific themed tracks with a time for each track. Typically individual talks will have a 20-minute length and panels about 40 minutes.

The difference, of course, is that rather than being in a track room in London, Helsinki, or Seattle, you’ll be watching from your home, using the popular Zoom video conference chat tool, where you can also interact with the speakers. There will be time at the end for the presenters to answer your questions, which you can share with the moderator using the chat function.

How will I be able to join and watch?

You need to register for a ticket to PGC Digital.

During the event, we will send all registered attendees a link to each track “room”. Each themed track will run like a track room at one of our events – but will be a video broadcast on Zoom for you to watch at home.

Simply click on the link and you’ll become an audience member in the track.

These links will also be visible in the Program tab of the Meet To Match platform during the week of the event, which is where you’ll also plan your meetings. You will receive an email invitation to the Meet To Match platform about a week ahead of the conference.

What equipment do I need?

You need a laptop, PC/Mac or tablet (potentially even a phone could work if no other option) that has audio and video capabilities set up so you can comfortably watch.

To watch the talks and panels, you will also need to register for Zoom and download the free client (no need to pay for a pro license).

You can use any video conferencing platform of your choice in order to hold meetings. We are using the Meet To Match platform to schedule your agenda, and once we bring you in, you will be asked to nominate a preferred video conferencing tool for your meetings. We recommend Zoom or Skype but others are available, including 8×8 which the platform will default to if you don’t make another selection.

Obviously you’ll need an internet connection. Zoom is pretty forgiving, but the faster and more reliable the better.

How can I interact? Can I ask questions?

Zoom has a dedicated chat box where people can either talk to all attendees, or just the panellists, or specific other attendees. We ask that attendees use that courteously.

There is also an additional Q&A box, where the audience is encouraged to pose specific questions to the speaker or panellists.

The audience will be muted so the speaker won’t hear their audio or see them, but you can post questions in the Q&A box or comments in the chat channel at any time. Each session will have a moderator and stage manager, who will lurk in the background helping the speaker filter and answer questions. Our moderators will monitor the questions that are put in there, and share them with the presenters if there is time for Q&A at the end of the talk.

What happens if I miss a talk because I am in meetings or in the wrong timezone?

All the talks will be recorded with a video link posted to a private space for delegates within 48 hours – we’ll share the link with you by email so you can catch up later.

I'm a speaker. What else do I need to know?

You will have heard from our events team about getting you set up, and if you haven’t already you’ll be invited to take part in a test video.

If you have problems please contact our event organiser Sally, our content manager Patty, or the general helpdesk.

We advise you to register your speaker ticket on our Eventbrite page as soon as possible so that you can receive messages in the Meet To Match platform too.

Thanks to our sponsors…


If you are experiencing any issues, please contact us at [email protected]