Keywords Studios’ AI-driven player support platform, Helpshift, provides an efficient, personalised, modern support journey. Get your players back online faster with over 50% automation for efficient resolution in 150+ languages across immersive channels like mobile apps, console, PC, and XR.

The Helpshift platform features Language AI machine translation, AI-driven intent classification, and bot workflows tailored specifically to the video games industry.

Helpshift’s automated and customisable tools offer support teams cost-per-ticket savings, faster resolution times, and higher CSAT within weeks, empowering clients to optimise the longevity and value of their games.